JBS Globally SA LLC Shipping policy

JBS Globally SA LLC Shipping policy

At JBS Globally SA LLC, We are committed to providing fast, reliable shipping services to our customers. This policy outlines our shipping methods, costs, timeframes, and terms to ensure transparency and customer satisfaction.

1. General Shipping Information
1.1. Shipping Locations: We currently ship within United States and internationally to Only Canada.
1.2. Processing Time: Orders are typically processed within 2-3 business days. During peak seasons or promotional periods, processing times may be extended.

– Orders placed before 22:00 PM EST on business days are processed the same day

– Orders placed after 22:00 PM EST or on weekends/holidays are processed the next business day

– General Order Cut Off Time: 22:00 PM EST

– Processing time is 2-3 business days before shipment

– Transit Time: 1-5 Business days
– Estimated delivery time(Shipping Time) based on customer locations for All destinations: 3-8 business days
1.3. Shipping Carriers We Use:

We use reliable carriers and Licensed third-party freight and trucking partners, including flatbed and tilt-bed carriers which ensure safe and secure delivery. depending on your location and the shipping option selected.

2. Shipping Rates and Delivery Times
2.1. Domestic Shipping/Local Shipping(United States)

We ship to all locations within the United States.

– Processing time is 2-3 business days before shipment

– Transit Time: 1-5 Business days
– Estimated delivery time(Shipping Time) based on customer locations for All destinations: 3-8 business days

Shipping Cost For United States:
A standard shipping fee of $500 applies for standard containers within the U.S. Shipping costs for international orders may vary and will be confirmed before checkout.

2.2. International Shipping (Canada):

Standard International Shipping: Estimated delivery within 3 – 8 business days

– Processing time is 2-3 business days before shipment

– Transit Time: 1-5 Business days

Shipping Fee for Canada is also $500 for all destinations in Canada

Rates: Calculated at checkout. Additional duties, taxes, or fees imposed by your country’s customs may apply and are the responsibility of the customer.

3. Order Tracking

3.1. Tracking Your Order: Once your order is shipped, you will receive a confirmation email with a tracking number and link. You can use this information to track your order through the carrier’s website.

3.2. Lost or Delayed Shipments: If your tracking information shows no updates for 10 business days, please contact us at info@aveskmobility.com, and we will assist you in locating your package.

4. Shipping Issues and Delays

4.1. Delivery Delays: While we strive to meet estimated delivery times, delays can occur due to unforeseen circumstances such as weather conditions, carrier issues, or customs processing. Globex Mobility is not responsible for such delays.

4.2. Incorrect Addresses: Please ensure that your shipping address is correct before finalizing your order. We are not responsible for failed deliveries due to incorrect or incomplete addresses.

4.3. Returned Packages: If a package is returned to us due to an incorrect address, failure to collect, or refusal, we will contact you to arrange redelivery. Additional shipping charges may apply.

5. Damaged or Missing Items

5.1. Damaged Items: If your order arrives damaged, please contact us within 7 days of receiving your package at info@aveskmobility.com with photos of the damage. We will work with you to resolve the issue, which may include a replacement or refund.

5.2. Missing Items: If your order is missing items, please reach out to us immediately, and we will investigate and correct the issue as quickly as possible.

 

6. International Customs and Duties:

6.1. Customs Fees and Duties: For international orders, customs fees, duties, and taxes are not included in the shipping cost and are the responsibility of the customer. These charges vary by country and are determined by your local customs office.

6.2. Customs Clearance: Delays in customs clearance may affect the delivery time. aveskmobility is not responsible for customs clearance delays.

7. Order Cancellations and Changes

7.1. Order Changes: Once an order has been placed, we are unable to make changes to the shipping address or items. Please double-check all details before confirming your order.

7.2. Order Cancellations: If you need to cancel an order, contact us as soon as possible. Orders that have already been shipped cannot be canceled, and you will need to follow our return process once received.

8. Contact Us:

If you have any questions or concerns about our Shipping Policy, please contact our Customer Service team at info@globexmobility.com, We’re here to help!

For more information, contact us:

Contact Us

6102 43RD AVE HYATTSVILLE, MD 20781

+16815054372

info@globexmobility.com